Accessibility

An accessibility complaint or demand letter landed in your inbox. Here is how to respond calmly, triage your site against WCAG, fix what matters first and document it.

Your menu will not open with Tab, focus vanishes, or a popup traps keyboard users. Test with only a keyboard and fix focus styles, dropdowns, dialogs and skip links.

An audit flagged low contrast or text that breaks when zoomed. Learn how contrast is calculated, how to measure it, and how to fix brand colors, overlays and global styles.

Screen readers announce “button”, “link” or a file name instead of something useful. Fix alt text, icon buttons, vague links, SVGs and div buttons, then test with NVDA and VoiceOver.

Screen reader users cannot tell what a field wants, errors are invisible to them, or a CAPTCHA blocks them. Fix labels, errors, autocomplete, grouping and submit messages.

The European Accessibility Act has applied since 28 June 2025. Work out whether your site is an in-scope service, whether the microenterprise exemption covers you, and what a practical plan looks like.

Missing, duplicate or cut-off titles and descriptions, no H1 or two of them, and headings that skip levels. What each one does for search engines and screen readers, and how to fix it in Rank Math, Yoast and your page builder.